Washington, DC. – With more than ten years of flying experience (I’m pretty new if you compare me with other people), I‘m ready to say “enough is enough!”

The flying experience has changed dramatically in the last decade from better to worse in terms of customer service. In the late 90’s in my beloved Barcelona, I remember myself booking a flight ticket through a local travel agency located near to my first job. I remember also that as a potential passenger, I was required to call the agency for an appointment one week in advance. Sigue leyendo →